Ghubconnect by ZATO
PRIVACY POLICY
We Build What’s Next.
1. Information we collect
We may collect information you provide when creating an account, including your full name, email address, password, phone number if supplied, school information, role, property details and supporting documentation. We may also collect transaction information, payment evidence, occupancy records, listing information and communication records relevant to the platform.
2. How we use your information
We use your information to create and manage your account, verify your identity and eligibility, support property discovery, facilitate landlord and agent communication, process accommodation transactions, maintain accommodation records, support renewal reminders, detect fraud, moderate listings and messages, and improve the platform and user experience.
3. Sharing of information
We may share relevant information with landlords, agents, students, property owners, verification staff, service providers and other parties who need it to complete platform functions. We may also share information where required for fraud prevention, legal compliance, investigation, safety, or platform administration.
4. Data protection and security
We apply reasonable measures to protect personal information from unauthorized access, misuse, alteration or disclosure. However, no digital system is completely secure and we cannot guarantee that data will never be accessed, lost or compromised. Users should also take care to protect their account credentials and avoid sharing sensitive information unnecessarily.
5. Your rights and choices
You may be able to update your account information, correct inaccurate information, and request support if you believe your personal data is incorrect or needs to be restricted. You should contact the platform support channels for assistance with requests, complaints, or account-related concerns.
6. Retention
We retain personal information for as long as necessary to provide the platform, satisfy legal obligations, maintain operations, support records and renewal tracking, investigate disputes and enforce policy.
7. Third-party services
The platform may use third-party services for hosting, storage, email, payments, maps, and communication features. Those third-party providers may process data in accordance with their own terms and privacy practices. We encourage users to review those applicable terms before using such services.
8. Contact
Questions about this Privacy Policy or personal data practices can be submitted through the official Ghubconnect support or contact channels provided on the platform.